Privacy Policy
Effective Date: September 30, 2026
1. INTRODUCTION
Scale Sharp LLC ("Scale Sharp," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through scalesharp.ai, how we use it, and the choices available to you.
2. INFORMATION WE COLLECT
Information you give us. When you submit a form or contact us, we may collect your name, business name, email address, mobile phone number, and any details you choose to share about your business or your inquiry.
Consent records. When you check either SMS consent box (informational messages or marketing messages), we record which box you checked, along with the date, time, and the page on which consent was given. We retain this record as evidence of your opt-in.
Automatically collected information. Our website, hosting providers, and advertising partners may collect standard technical information such as IP address, browser type, device type, referring page, and pages viewed. We use cookies and similar technologies, including the Meta Pixel, to measure the performance of our advertising and to show our ads to people who have visited our website. Meta may use this information in accordance with its own privacy policy.
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Respond to your inquiry by phone, email, or text message
- Schedule and confirm consultations
- Send follow-up and marketing messages about our services (by text message only if you checked the matching consent box: informational texts for follow-up, confirmations, and reminders, and marketing texts for marketing messages)
- Measure and improve our advertising
- Provide, operate, and improve our services
- Maintain records of consent as required by messaging regulations
- Comply with legal obligations
4. TEXT MESSAGING AND YOUR MOBILE INFORMATION
If you opt in to text messages, we use your mobile number solely to send the types of messages you opted in to: informational messages about your inquiry and appointments, and, if you separately opted in, marketing messages about our services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out of text messages at any time by replying STOP. Opting out of text messages does not remove your other information from our records. To request deletion, see Section 8.
5. HOW WE SHARE INFORMATION
We do not sell your personal information. We share information only in the following circumstances:
Service providers. With vendors who help us operate our business, including hosting, email delivery, telecommunications, scheduling, data storage, and automation providers, including artificial intelligence services used to help draft responses to your messages, solely so they can perform services on our behalf.
Advertising partners. With advertising platforms such as Meta, through cookies and the Meta Pixel on our website, to measure and deliver our advertising. We do not share your mobile number or SMS consent with advertising partners.
Legal requirements. When required by law, subpoena, or other legal process, or to protect our rights, safety, or property.
Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this Policy.
6. DATA RETENTION
We retain your information for as long as needed to respond to your inquiry, provide services, and meet legal and recordkeeping obligations. Consent records for text messaging are retained for the duration required by applicable messaging regulations.
7. SECURITY
We use commercially reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. YOUR CHOICES AND RIGHTS
You may:
- Reply STOP to any text message to stop receiving texts
- Unsubscribe from marketing emails using the link in the email
- Limit ad personalization through your Meta ad preferences or your browser's cookie settings
- Request access to, correction of, or deletion of your personal information
To make a request, email info@scalesharp.ai. We will respond within the timeframe required by applicable law. Depending on your state of residence, you may have additional rights under state privacy law.
9. CHILDREN'S PRIVACY
Our website and services are intended for business owners and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have done so, we will delete it.
10. THIRD-PARTY LINKS
Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
12. CONTACT
Scale Sharp LLC
Email: info@scalesharp.ai